Code of Conduct for Office Staff

Lourde Institute of Science and Technology

The office staff at Lourde Institute of Science and Technology is integral to the seamless execution of daily operations. This Code of Conduct defines the principles, responsibilities, and expected behavior to uphold professionalism, foster respect, and ensure efficient administration.

• 1. Professional Communication

a.) Communicate politely and respectfully with all faculty, staff, students, and visitors.

b.) Actively listen to concerns or requests and respond promptly and constructively.

• 2. Courtesy and Respect

a.) Treat faculty, students, and colleagues with courtesy in all situations.

b.) Acknowledge the contributions of housekeeping staff and treat them with dignity and respect.

• 3. Teamwork and Collaboration

a.) Cultivate a supportive and cooperative work environment.

b.) Ensure smooth inter-departmental collaboration through clear communication.

• 4. Equality and Inclusion

a.) Promote equality and inclusivity in all professional interactions.

b.) Ensure every staff member, regardless of role, feels valued and included.

• 5. Empathy and Problem-Solving

a.) Show understanding and compassion for the challenges faced by others.

b.) Address conflicts constructively with empathy and a solution-focused approach.

• 6. Accountability and Professionalism

a.) Take responsibility for your actions and decisions.

b.) Maintain composure and professionalism, even in challenging situations.

• 7. Ethical Behavior

a.) Avoid favoritism, bias, or unethical conduct.

b.) Uphold the values of the institution and adhere to high ethical standards.

• 8. Acknowledgment of Efforts

a.) Recognize and appreciate the contributions of all team members, including support staff.

b.) Foster mutual respect to build a harmonious workplace.

• 9. Compliance with Rules

a.) Adhere strictly to the rules and regulations set by the institution.

• 10. Punctuality and Diligence

a.) Be punctual and diligent in fulfilling your responsibilities.

b.) Be prepared to extend working hours during emergencies or critical situations.

• 11. Prohibition of Unauthorized Outsourcing

a.) Do not outsource any tasks without explicit prior approval.

• 12. Patience and Cordial Behavior

a.) Exhibit patience and maintain cordial behavior with all stakeholders, including students and visitors.

• 13. Professional Boundaries

a.) Maintain clear professional boundaries with faculty, staff, and students.

• 14. Appropriate Dress Code

a.) Dress professionally and appropriately at all times in the workplace.

• 15. Respect for Administrative Hierarchy

a.)Acknowledge and respect the established administrative hierarchy.